Monday, August 10, 2015

What is IBM Watson and how can product managers use it?

IBM Watson is IBM's artificial intelligence technology that can be taught to answers questions posed in simple English. IBM Watson learns from documents, the same way a human being learns by reading. The difference is Watson can learn from millions of documents in a short period of time and keep up with the growing body of written knowledge on a topic.

IBM Watson learns a topic very quickly.
Experts I spoke with said that when provided with access to adequate written material, IBM Watson can answers questions as accurately as an expert in the field 60% of the time. When an expert coaches IBM Watson for 8 weeks on a topic, IBM Watson can answers questions as accurately as an expert in the field 90% of the time.

You don't program Watson. You teach it
There is no programming language for IBM Watson. Product managers and domain experts can simple teach Watson by providing written material and training it.

I think there are interesting possibilities with Watson in the areas of education and healthcare.

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