We are now able to replicate this online in the HCM Exchange community that we maintain for virtual teams. Most of the content in organizations, even in the age of the internet, exists in documents. People in organizations are more comfortable creating and sharing information in document formats. We found this out by analyzing the content creation and consumption patterns in collaboration rooms. These documents could be in PowerPoint, Microsoft Word or Adobe PDF formats.
|Image Courtesy flickr.com/photos/charlie_cravero/|
In our community SuccessFactors Jam is turning existing documents from information repositories to information radiators. This is helping my colleagues crack open documents, discuss them, debate them, add to them and spread the word efficiently and more frequently that it was possible before.
Here is an example of how SuccessFactors Jam enabled a conversation about a section of a document between my colleagues. The key thing to note here is the idea to think about mentoring came from a colleague who manages the Analytics products who would not have otherwise looked at this document.
Information radiated and enabled a very meaningful conversation thanks to this feature in SuccessFactors Jam.